Refund policy
At Vendoza, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns
- You have 7 days from the date of delivery to request a return.
- To be eligible, the item must be unused, unopened, and in original packaging with proof of purchase.
- Certain items such as perishable goods, personal care items, and opened consumables are not eligible for return.
Refunds
- Once your return is received and inspected, we will notify you.
- Approved refunds will be processed within 5–7 business days to your original payment method.
Exchanges
- We replace items only if they are defective, damaged, or incorrect.
Return Shipping
- Customers may be required to bear return shipping costs unless the product is defective or incorrect.
Non-returnable Items
- Opened food items
- Used products
- Items marked as Final Sale
Contact
For returns, contact us at:
📧 vendoza.customer@gmail.com